How to cancel or edit an order?

If you want to cancel or edit an order, please contact us immediately using the contact form below, mentioning the following: order identification number, and your request for modification or cancellation.

Please note that no order changes can be accepted once it is already processed and shipped.

My order has not arrived yet, how can I track it?

You can track your order by following the tracking number received in your shipping confirmation email (please check your SPAM section).

I have a problem with the order I received, what can I do?

If you have any issue with your order, please contact us directly. We want your extreme satisfaction, and we want to get amazing reviews from you, we will do our best to solve your problem.

I have not received any confirmation email or reply from you, what can I do?

Please check your SPAM/JUNK section, Unfortunately, our emails often arrive in this section. We are a serious company and we want your complete satisfaction

How can I stop my subscription?

If you want to stop your subscription with us, please contact us directly using the form below. We will stop your subscription and cancel any future orders.

N.B: Please note that if you want to cancel your order or if your order is late or contains any error, please avoid any Bank dispute as this slows down the refund process considerably. Please just Contact us and your issue will be solved within 24 hours.

Thank you for your understanding.

CONTACT FORM :

Our customer service is available 6 days a week (except Sunday). Please allow 24 to 48 h for customer service to respond.



If you have any questions or request, please send us an message using the following form below